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Tenant Responsibilities

Your Landlord is responsible for some repairs and maintenance to your home. As the tenant, you also have some responsibilities for maintaining your home. We have detailed the responsibilities below.

Where repairs are required to your home due to tenant damage or neglect, these repairs will be recharged. As a tenant you are responsible for some of the repairs and maintenance to your home.

Inside your home

• Keep your home in good and clean condition

• Maintain and renew internal decoration, including cleaning up condensation and mould caused by poorly ventilating or heating your home

• Avoid waste pipes and toilets becoming blocked, for instance by regularly cleaning shower drains avoiding flushing inappropriate items down toilets, such as wipes.

• Look after and replace sink plugs, tap washers, toilets seats and lids

• Replace lightbulbs (except sealed units)

• Change fuses

• Allow access to our agents or partner contractors at reasonable times to carry out repairs and maintenance to your home.

• Carry out simple heating repairs such as bleeding air from radiators and repressurising boilers

• Take action to prevent pipes from freezing in cold weather

• Test smoke and carbon monoxide alarms regularly and to change the batteries as required

Outside your home

• Maintain exclusive garden areas that form part of your tenancy agreement

• To ensure guttering is kept free of organic matter and are free flowing

• Maintain dividing fences between you and your neighbour


• Tenants are responsible for arranging home contents insurance to cover their own possessions

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